Webinars Available:

Managing Virtual and Hybrid Teams     Team Alignment     Employee Engagement    Culturally Proficient Leadership    Emotionally Intelligent Conflict Resolution    Professionalism and Performance    The Leadership Mindset    Teambuilding    Addressing Microaggressions    Introduction to Mentoring    Mentoring 101:Starting a Mentorship Right

Mentoring in Action    Managing Challenges in your Mentorship    Successfully Concluding a Mentorship

Managing Virtual and Hybrid Teams

Overview

There is a lot of information about the opportunities and challenges of managing onsite teams; however, when teams are distributed in various geographical areas or have varying telework schedules, each team has unique factors to consider. In this interactive webinar, you will learn tools and techniques to address challenges such as lack of trust, feeling isolated, time zone disputes, and unclear expectations. This webinar will help you design an approach to address your team’s unique challenges and engage every team member regardless of their physical location. You will practice strategies and develop a plan for creating inclusive, engaged, collaborative, and productive virtual teams. Applying the tools and concepts in this webinar will enhance your management skills with any virtual or non-virtual team.

Objectives:

As a result of this course, participants will be able to

• • Apply best practices to enhance trust, communication, connectedness, and outcomes when operating as a virtual or hybrid team.

Team Alignment

Overview

Does your team work in synergy, communicate effectively, and collaborate using a shared vision to achieve a broader goal? This is how aligned teams operate. In this engaging webinar, you will use a Team Performance Model to diagnose what is causing any misalignment on your team. You will identify ways to foster realignment and practice strategies to get back on track. You will leave the webinar with a plan to address your team’s specific challenges, resulting in improved strategy, commitment, trust, ongoing communication, and empowerment.

Objectives:

As a result of this course, participants will be able to

• • Utilize tools to interpret and address specific team challenges and increase team alignment.

Employee Engagement

Overview

Gallup defines “engaged” employees as those who are involved in, enthusiastic about, and committed to their work and who contribute to their organization in a positive manner. This level of involvement is more than employee satisfaction. Employee engagement is more difficult to attain especially during periods of change.  As teams and organizations evolve, due to internal or external circumstances, maintaining effective, enthusiastic staff is essential.  This webinar develops leadership strategies that promote employee engagement and commitment that is sustained through inevitable organizational transitions.

Objectives:

As a result of this course, participants will be able to

• • Implement five strategies that drive employee engagement before, during, and after change.

Culturally Proficient Leadership

Overview

How do you lead diverse teams such that differences of perspective enrich team interactions and outcomes while challenges are anticipated and well managed?  This webinar examines leadership practices through the lens of the cultural proficiency framework and identifies principles, language, and actions that nurture a healthy, inclusive work environment. You will learn to use a tool that develops Culturally Proficient Leadership practices.  These practices invite the authentic contribution and participation of people from varying cultural backgrounds which is essential for camaraderie, respect, and results.  You will explore ways to avoid and address offensive, discriminatory, harassing, and other inappropriate and/or illegal behaviors.

Objectives:

As a result of this course, participants will be able to

• • Enhance intercultural interactions and create a more inclusive work environment by analyzing where leadership practices and behaviors fall on the Cultural Proficiency Continuum.

Emotionally Intelligent Conflict Resolution

Overview

How do you lead diverse teams such that differences of perspective enrich team interactions and outcomes while challenges are anticipated and well managed?  This webinar examines leadership practices through the lens of the cultural proficiency framework and identifies principles, language, and actions that nurture a healthy, inclusive work environment. You will learn to use a tool that develops Culturally Proficient Leadership practices.  These practices invite the authentic contribution and participation of people from varying cultural backgrounds which is essential for camaraderie, respect, and results.  You will explore ways to avoid and address offensive, discriminatory, harassing, and other inappropriate and/or illegal behaviors.

Objectives:

As a result of this course, participants will be able to

• • Enhance intercultural interactions and create a more inclusive work environment by analyzing where leadership practices and behaviors fall on the Cultural Proficiency Continuum.

Professionalism and Performance

Overview

What does professionalism look like in day-to-day interactions? Have you worked with someone who negatively impacted your mood or who behaved in ways you consider “unprofessional”? How do you respond in a “professional” manner such that work is enhanced and relationships are strengthened?  Professionalism in the workplace positively impacts performance, motivation, success rates, relationships, and organizational practices. Yet too often we are left to define professionalism for ourselves or through trial and error. This webinar examines eight characteristics of professionalism that apply to the variety of roles and situations you may encounter. You will use personal analysis and planning tools to identify and enhance these eight core characteristics.

Objectives:

As a result of this course, participants will be able to

• • Enhance work performance by adopting behaviors and communication that exemplify the presence of professionalism in daily interactions

The Leadership Mindset

Overview

Formal and informal leadership effectiveness is an inside-out process. How you think drives your actions, behaviors, and reactions. This engaging, research-based webinar provides three lenses that increase your awareness of how your thinking process is impacting your leadership. You will identify ways to leverage emotional intelligence to adjust your thinking and behaviors and increase your leadership capacity.

Objectives:

As a result of this course, participants will be able to

• • Apply emotional intelligence techniques to adjust their mindset and foster more confidence, engagement, effectiveness, and positive influence as a leader.

Teambuilding

Overview

The pandemic impacted teams by creating new demands and new stressors that may have affected your team’s performance and connection. This interactive and engaging webinar provides tools for team members to reconnect, realign and rebuild in the current environment. You will focus on processes your team can use to work together ,share information, make decisions, and manage disagreements.

Objectives:

As a result of this course, participants will be able to

• • Apply operating and decision-making tools that position teams and team members for greater effectiveness and higher performance in the current and evolving work environment.

Addressing Microaggressions

Overview

Have you accidentally insulted someone’s culture? Have you witnessed or experienced insults or behaviors that communicated derogatory messages? How did you respond to or address that experience? In this interactive webinar, you will deepen your understanding of unconscious bias and microaggressions and their impact on people and teams when not addressed. You will reflect on experiences and practice strategies for responding in a way that strengthens the mutual understanding and respect required for productive collegial relationships.

Objectives:

As a result of this course, participants will be able to

• • Apply strategies that prepare individuals and teams to respond effectively when microaggressions are experienced or observed.

Introduction to Mentoring

Overview

Do you remember what it was like when you first came to the agency and felt lost or when you experienced a roadblock on your career path? Are you ready to help someone else have a more positive experience? Becoming a mentor allows others to learn from your experiences and avoid or overcome obstacles. In this webinar, learn the basics of successful mentorships and how to determine your readiness for a mentoring role.

Objectives:

As a result of this course, participants will be able to

• • Decide whether to become a mentor by assessing their mentoring skills and comfort level using the Mentorship Readiness Checklist and Plan.

Mentoring 101:
Starting a Mentorship Right

Overview

Mentoring relationships can fall short of their potential when the mentor and mentee are not aligned on each other’s goals, priorities, and expectations. In this webinar, review templates and processes for developing mentoring agreements, goals, and plans.  You will discuss how to effectively use the documents to get the mentorship off to a good start and keep it on track.

Objectives:

As a result of this course, participants will be able to

• • Collaborate with mentees to develop a road map that clarifies desired outcomes, expectations, and roles.

Mentoring in Action

Overview

One-on-one conversations between the mentor and mentee are the cornerstone of the mentoring relationship. In this session learn and apply guidelines for providing guidance, information, inspiration, and encouragement to support you and your mentee’s learning and goal achievement.

Objectives:

As a result of this course, participants will be able to

• • Support the mentee’s goal achievement by applying best practices for sharing experiences, giving constructive feedback, fostering accountability, and soliciting input.

Managing Challenges in your Mentorship

Overview

Mentoring provides numerous benefits to mentors, mentees, and the organization. But even the most committed mentors can encounter challenges. This webinar provides strategies for avoiding or overcoming common derailers such as perceived disrespect, style or personality clashes, misunderstandings, persistent rescheduling, lack of follow-through, and unrealistic expectations. You will use a troubleshooting guide to diagnose the root cause of the challenge and develop a strategy for moving forward.

Objectives:

As a result of this course, participants will be able to

• • Utilize the troubleshooting tool to clarify and address the challenges in the mentorship or decide to conclude the mentoring relationship.

Successfully Concluding a Mentorship

Overview

Like other good things, mentorships must come to an end. How you close the mentorship is as important as how you start one. All mentoring relationships should bring closure by having well-planned final meetings to reflect on the experiences, accomplishments, progress, and mutual learning. This webinar provides guidance on when and how to end a formal mentorship, along with establishing the post-mentoring relationship.

Objectives:

As a result of this course, participants will be able to

• • Utilize guidelines to plan the final mentoring sessions and bring the mentorship to a successful close.